Ivan Miller (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website or services.
This Privacy Policy explains how we collect, use, protect, and handle your information in compliance with applicable privacy laws and mobile messaging regulations.
⸻
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
• Full name
• Phone number
• Email address
• Information submitted through contact forms, inquiry forms, or service request forms
We may also collect limited non-personal information such as browser type, device information, IP address, and pages visited for analytics and website performance purposes.
⸻
How We Use Your Information
The information we collect may be used for the following purposes:
• To respond to inquiries and service requests
• To communicate regarding appointments, estimates, or service updates
• To provide customer support
• To send SMS or email communications only if you have explicitly provided consent
• To improve our website, services, and user experience
We do not use your information for purposes unrelated to our business operations.
⸻
SMS & Mobile Messaging Privacy
If you provide your phone number and explicitly opt in, Ivan Miller may send SMS messages related to:
• Inquiry responses
• Appointment confirmations
• Service or project updates
• Customer service communications
• Marketing messages (only if you explicitly consent)
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP, or request assistance by replying HELP.
⸻
Mobile Information Non-Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This includes phone numbers, consent records, and messaging preferences.
⸻
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. These technologies do not collect personally identifiable information unless you voluntarily provide it.
You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.
⸻
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, disclosure, or loss. While no method of transmission or storage is completely secure, we take appropriate measures to protect your data.
⸻
Your Rights and Choices
You may:
• Request access to or correction of your personal information
• Opt out of SMS messages by replying STOP
• Contact us with questions regarding your personal data
⸻
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
⸻
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.
⸻
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Ivan Miller
Email: [email protected]